
If theres one word that captures
Americas movement into the next century, its change. As we move
into the 21st century, weve seen a global economy emerge that is characterized by
rapid change, technological and scientific breakthroughs, a more multi-cultural and
liberal society, and an unprecedented level of competitiveness in business. Takeovers,
mergers, downsizing, and reorganization are the norm with organizations in every industry
today.
It is technology that is most dramatically
changing our world. Because of modern technology we now live and work in an era of
knowledge, information overload, and speed, where our lives are now choreographed to move,
work, learn, and finish projects faster - all to service the customer who has
become more demanding than ever. Executives are calling for us to get lean and
mean and do more with less - so that they can not only survive, but be
able to move forward. They are constantly restructuring and instituting change in the
insatiable race for growth.
For engineers, who in the past have been
accustomed to working on their own, must now be a player in a high-performance
team, and are expected to not only embrace change, but come up with creative ideas
and solutions to problems that dont fall under their job description. Many are
finding this difficult, as they are used to having things the way they used to
be. Through it all, loyalty, hard work and engineering expertise no longer guarantee
a job for life.
How are many of us affected? We are experiencing
the erosion of stability and security and all too often, feeling pressured to perform.
Business structures have changed so dramatically, organizations and engineers are asking,
How do we survive?
If we are to survive, it is critical to learn to
cope with change. Many people feel totally unconnected to the new reality that is around
them, and are working with others who are displaying the stress and often chaos that is
involved in change transitions. It can be helpful to understand the basic five phases most
people experience in adapting to change - whether it is a new role they must play - a new
skill they must learn, a merger, restructuring, new management, or a new way of doing
things.
Five phases most people
experience in adapting to change:
1.Resistance Comes from fear.
Most people are basically creatures of habit.
They may resist change because it can mean coming out of their comfort zone and perhaps
risking failure. You can recognize resistance easily as people will criticize, complain,
withdraw, or become unsupportive of others. There may be loud vocal protests, or, they
will appear to "do what they have to do" to keep their job, but they will not do
more than is required.
2. Uncertainty How will it affect me? Can
I handle it? How will things change? Will the change really be good for the company? Will
I lose my job?
Most individuals will be uncertain about their
ability to do what has been asked of them. They may be concerned with whether they will be
able to perform and may be having difficulty with new procedures, technology, or skills
they must learn. Worse, they will suspect that perhaps their jobs may be on the line. Some
will express negativity as to whether the changes that have been made will really benefit
the company. They may wonder "What's in it for me?" Productivity may be reduced,
and creativity is hampered.
3. Assimilation Acceptance - a
little at a time, one day at a time.
As people begin to move from resistance to
assimilation they begin to gradually implement change. Slowly, they begin to try. They
cease complaining, and begin to adjust to what is required. Unfortunately, moving from
resistance and uncertainty to assimilation does not occur overnight. The one factor that
often is overlooked when implementing change is the time needed to learn. All change takes
time.
4. Integration
Integration occurs when people have begun to
accept the changes. Confidence builds while learning and adjustments have taken place.
They may make suggestions to help..
5. Acceptance
Acceptance is the final stage of adaptation to
change. You will be able to see that when people have reached the acceptance stage, they
appear less stressed and become more supportive.
We've heard the old adage before, "The only
constant is change." Yes, change is inevitable, but it doesn't have to be agonizing.
If you recognize the five stages that people go through to assimilate change, you can help
facilitate the process.
Here are a few things you can do to help
others through change:
1. Encourage acceptance of change and help others
to see positive opportunities.
2. Lead by example. Keep an optimistic attitude. Offer to help people if they are
struggling.
3. Be attuned to the difficulties others may have in adapting to change. Change effects
everyone differently.
4. Be patient. All change takes time for adjustment.
Here are a few things we can do:
1. Use positive self-talk
2. Focus on your strengths.
3. Bend with the whirlwind of change.
4. Keep your life in balance.
We
must be willing to adapt to change. For many people, when it comes to surviving in the
21st century, their biggest problems in coping are internal. Change can be positive,
promoting our own personal and professional development.
Charles Darwin taught us about Survival of
the Fittest. Today, it is not only the strongest who will survive but those who are
the most adaptable. Those who are resilient, and can adapt to change will not only
survive, but thrive in the new millennium. I call it - Survival of the Finest in the
21st Century |